Delay, deny, defend : why insurance companies don't pay claims and what you can do about it Cover Image

Book

Delay, deny, defend : why insurance companies don't pay claims and what you can do about it / Jay M. Feinman.

Summary:

Do you think your insurance policies protect you from life's many mishaps? Your insurer's main objective is not to protect you; in fact, insurers often try to avoid paying justified claims. To improve their profits, insurance companies delay payment of justified claims, deny payment altogether, and defend their actions by forcing claimants to enter litigation.--[book jacket].

Record details

ISBN: 9780989501705
ISBN: 0989501701
Physical Description: v, 248 pages ; 23 cm
Publisher: [United States] : Delden Press, [2024]
Copyright: ©2010

Content descriptions

Bibliography, etc. Note:

Includes bibliographical references (pages 229-239) and index.

Formatted Contents Note:

How insurance works -- How insurance doesn't work -- Moral hazard, the bottom line, and the origins of delay, deny, defend -- McKinsey redefines the game : claims as a profit center -- Mr. Incredible goes to work : the new, systematic claims process -- Lawyers, claimants, and into the MIST : segmenting automobile claims -- "Insurance company rules" for auto claims -- The risk of "all risks" homeowners insurance -- Hurricane Katrina and other insurance catastrophes -- Insurance fraud and other frauds -- How consumers can respond to delay, deny, defend -- How to stop delay, deny, defend.